Frequently asked questions
1. How do I make a purchase?
Open the product you would like to buy, select an available size and quantity, then choose ‘Add to cart’. Review your cart and proceed to checkout to enter your delivery details and select your payment method.
2. What payment methods do Amorine accept?
We accept Card payments and cash on delivery.
3. An Item I want to buy is sold out will you be restocking it?
Restocking our styles depends on its demand. If the style is frequently asked about, we will be restocking it within a few weeks. If not, you can pick a similar style within our website please.
4 .Can I ship to multiple addresses?
We ship to one address in one delivery, although you can add a different address as the recipient’s address.
5. How long does delivery take, and what are the charges?
Local delivery takes 3–7 business days. Delivery costs Rs 450 per order across Sri Lanka, including Colombo 1–15, regardless of order value. The same Rs 450 delivery charge applies to prepaid and cash-on-delivery orders. There is no additional COD processing fee and no free-delivery threshold.
6. What is the return notice period?
Any purchase you make will not be eligible to exchange after 7 days. In order to exchange, the garment should be in its original condition, with the clothing tags and it will only be accepted with its receipt.
Note: We do not exchange bodysuits.
9. How can I track my order?
When you make a purchase, an email will be sent to you with your order details and it will consist a link that you can click on to track your order.
10. Can I change or amend my order once it has been placed?
Once an order is placed you will not be able to change or amend the order. However you can contact our team via mobile: 0772243959 or email support@amorinedesigns.com.
